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Were You Caught Out By Midsummer Closing Date?

6th Jul 2008 04:47 PM GMT | Maticus | 8 comments

A few players found themselves with a whole bunch of [item type="preload"]Burning Blossom[/item] and nothing to spend them on, after there was some confusion over the ending dates of the recent Midsummer Fire Festival.

The dates listed on one of the official site pages are June 21st - July 5th; another page lists June 21st - July 4th. The event actually ceased in the early hours of the 5th. While this does in fact give more time if you were expecting a 4th July close, some people expected the full day of the 5th to be able to complete the last of their quests.

Blue poster Syndri responded sympathetically to some complaints on the US official boards:

Blizzard Quote: (Source)
Holidays of such variety usually persist from 12am on the starting date till 12am on the noted end date (just like battleground "holiday weekends"). There may be some variance should the conclusion fall on a Tuesday, however, or if otherwise stipulated on the calendar or in these forums.

My deepest apologies for any confusion or frustration this may cause you, Kupwned; I know it's got to be a bit irksome. If you think we should amend the time frame for the future (perhaps?), though, I'd actually encourage you to create a post in our Suggestions Forum. That way, our design and development team can learn of the situation. :)

...Normally it's not a strict "12am," but rather closer to 3am to 4am. This still falls in within the appropriate date listed, albeit confusing for some if just giving the end date a passing thought. :)


Blue poster Reythur later stepped in as the debate continued:

Blizzard Quote: (Source)
I realize that all of you are frustrated regarding this matter, and for that I am very sorry. I wish that there was something more I could offer you at this time, however that it is not my — nor is it my colleagues — decision to make. I would like to reiterate, and expand on what Syndri stated for you; hopefully I can provide a bit more of an explanation regarding the situation for you.

The main information page specifically related to the Midsummer Fire Festival (http://www.worldofwarcraft.com/info/events/midsummer/) states that the event goes from June 21st to July 4th. Nethaera's post states the following:

Q u o t e:
(beginning Saturday, June 21st and continuing until July 5)

The key word being "until"; I realize that this is one of the issues that has been causing a lot of the concerns being brought forth here today. However, please be aware that the general usage of the word 'until' refers to something that that will happen up to a certain point.

As an example: "We went for a walk until 5:00pm." That would mean that we went for a walk and stopped at 5:00pm. We did not stop at 5:30pm, nor did we stop at 5:01pm. I realize that metaphorical explanations of something of this sort aren't the best way to describe something, but I hope that you understand my reasoning for using one.

As Syndri also mentioned, the usage of a Calendar also hints at the same usage of "until"; I realize that it can be a bit confusing that two of the pages differ in context. Please bear in mind however, that the majority of the places where you can find information regarding the even specifically state either "July 4th" or "until the 5th"; and while there is a hint at the fact via the Calendar page, there is no specific mention that the event will progress on through July 5th.

Also, with regards to the saving of the Blossoms until the last possible moment before purchasing the items, did you not have more than enough time to spend what you had already acquired? While it obviously takes a bit of time to acquire the Blossoms, you had from June 21st through yesterday to purchase items with them. That is a full 14 days to acquire and spend the Blossoms accordingly.

Once again, I completely understand your frustration but I hope that we are all able to look at the situation logically. I also hope that we are able to come to the conclusion that while there was an apparent slight miscommunication and misunderstanding in the final concluding date of the event, there was enough time to take advantage of the event while it was in place. While an extra few hours, or a day may have been a minor benefit, planning on spending your Blossoms on the last day of the event is not always the best bet.

There are a large number of things that could have prevented you from spending your Blossoms on the last day; many of which would have been the fault of no one in particular. What happens if the power in your area goes out and you are unable to play? What about your internet? What about this or that? I always find that planning to do something that is important to you at the last possible second is never the best thing. I'd recommend that in the future you plan for things such as this and do what it is that you wish to do prior to the near close of an event.

If you truly feel that the situation warrants change — in regards to wording or whatever else it is you wish to see altered — then please visit our Suggestion forums as previously suggested. We're always looking to benefit from your commentary and provide you with what it is that you wish — if it falls within the appropriate realm of possibilities of course — and the only way to get your voice heard regarding the matter is to express it to those that have the ability to cause the changes you wish.


Thanks for the tip mysticalos

Tags: blue posts, events, midsummer fire festival
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Comments

53 days ago
I too am usually confused by the dates.. the thing is, that the official Events Calendar I use for reference doesn't use the word 'until' in any way.. it simply states "21 June - 5 July". By now I know that I should consider the second-to-last day as the last day to do my things, because I never know when the event will end on the last day.. Valentine's Day ended somewhere halfway through the last day, not even at around 3:00-4:00 as was said in the blue post. So to be honest, I feel that the Events Calendar is misleading in its information.

As for the blossoms, I also am left with a few and am a bit disappointed that I couldn't spend them in time. But they were leftovers that I gathered by doing dailies, and I spent them on buying sausages for the spell dmg buff. The blue post said that they wondered why we waited until the very last day to purchase things.. well, in case of the buff food, that has a duration on it - the longer I wait to buy it, the longer it'll last me after the event has ended. Of course I made sure to buy the things like the Brazier and the outfit as soon as I had the chance, but the whole duration part of the sausages made me wait.

I wish they just removed the duration from those things, so that you can use them for a longer time.. I still have Mistletoe, Winterveil Cookies, and Lunar Festival Dumplings in my bags, they don't have a duration either.. not fair to let other ones expire.
53 days ago
I twigged when I saw all the Kegs and the Toasting Goblets. Almost got stuck with 198 Blossoms myself, until I Desecrated the Crossroads fire. :)

As for the wording... you would normally see holidays inclusive of, on the dates shown. But they can be taken other ways. 'Until' and '-' can be taken as up to. And 12 midnight is the next date.
53 days ago
The one thing that I didn't like was that the expiration date on the blossoms seemed to imply that the festival would last longer than it normally would. Otherwise, I just think it's a little funny and a little sad that some people cry so hard when they couldn't take care of it sooner. It sucks, but you did have a few weeks.
53 days ago
The primary annoyance goes to what Marlous says, that other holiday items don't expire. It'd be nice that the blossoms could be saved for following year, or some other alternative. As for the end date, One poster did note and I agree, every end date on calender matched event page too, except midsummer. Referenced by post 58
http://forums.worldofwarcraft.com/thread.html?topicId=7736596141&sid=1&pageNo=3

It did suck trying to collect 350 blossoms on a level 25 mage (which got to level 30 from putting out flames btw). Was 20 away and literally standing in front of a flame when it disappeared at 4am server. Waiting til last minute was simply how long it took between work and soloing level 60 mobs at level 30 to get the blossoms.

Guess here is hoping that the pet is around next year.
53 days ago
I checked it up to make sure...then saw all the kegs and revellers around and figured I better blow my blossoms.

Festival dresses on 7 characters, hot sandals (disappointing) on 1, brazier on 1 and spirit of summer on another means I fully emerged myself, I guess :)
52 days ago
What an ass! 'That would mean that we went for a walk and stopped at 5:00pm. We did not stop at 5:30pm, nor did we stop at 5:01pm'. L2 speak English. The correct analogous sentence would be more like 'we went for a walk until the fifth hour'. In which case you could indeed be walking at 5.01 or 5.59.

Yeah, I know, thats a pretty dorky thing for me to say. But fight fire with fire! Reythur could've just said 'There was confusion over the exact end-date of the festival. Tough luck - worse things could happen. We hope you enjoyed it anyway.' But no, he had to go and try to be a professor of language or something.
52 days ago
That kind of thing has happened before btw..with children week ending a day to soon and some major bugging of brewfest events (the dark iron attacks). Resulting in failure to aquire brewfest mounts (or rather enough tickets for your average to slightly insane players).

So if you have rewards out that either mean concentrated farming of tickets for them (brewfest) or a duration on the reward (midsommer food - no wonder ppl waited to the last minute with food of 14 days duration) it would be nice towards us players to either give us some leeway or have the vendors around an extra day (as the Earthen ring Elder hung around all saturday).

Also what is so hard of having the bleeding festivity commoners give you some status on how long the fest still runs? So, while we did have 2 weeks for this event, it is still shoddy the way Blizzard handled the different and contradicting calendars and the end of it.
52 days ago
Yeah, I was caught out. No biggee, but the fact that blossoms had an expiration date on them seemed to imply that you could use them until then. I'm not sure of why they had an expiration that runs past the end of the Festival.

"Yes, these aren't expired... but they can't be used."

And that's the crux of the complaints I think - not that people had no idea the Festival would end, but the items that you got as rewards seemed to suggest they'd be useful past the end of the festival, as if the vendors would remain for a bit after the rest of it was gone.

Oh and the ribbon pole was still in shatt last night. And the fire... so um...